POSITION : IT Technician DATE: October 2012

DEPARTMENT: Information Services APPROVAL:______


This position is to ensure continuity of computer system services for computer users by providing the technical expertise, assistance, and project coordination necessary to install computer software products, modify/repair hardware and resolve technical problems


1. Assure continuity of the computer system for all system users.

2. Research software products and applicability to organizational environment.

3. Install selected software and hardware products.

4. Repair hardware as necessary and work closely with service vendors to ensure continuity of service’

5. Be well organized and pay close attention to detail.

6. Stay abreast of the latest developments in MIS technology.

7. Be “on-call” for all periods as assigned by manager.

8. Ability to work without supervision.

9. Meet expectations for attendance and punctuality.

10. Provide technical assistance and advice to users as needed.

11. Assist in implementing practices that will more effectively utilize MIS resources.

12. Performs other duties as may be assigned.


Minimum Education Associates Degree in Computer Science or equivalent experience.

Minimum Experience 2 years experience as a computer technician

Required Courses/Training None

Required Certification/Registration None

Skills Strong interpersonal skill. Ability to work without super-
vision. Creative thinker. Good time management skills.

Physical Demands Prolonged, extensive, or considerable standing/walking/sitting. Extended time at computer terminal

Working Conditions Subject to exposure to all environmental hazards associated with clinic and office work

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